Legal
Privacy Policy
Last updated: February 2026 · Motion World Connect (Pty) Ltd
1. Introduction
Motion World Connect (Pty) Ltd ("we", "our", or "the Company") is a South African business facilitation and consultation company registered under the Companies Act 71 of 2008. We are committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and all applicable South African data protection legislation.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, services, or engage with us in any capacity. By accessing our platform or submitting your information, you consent to the practices described in this policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us and information generated through your use of our services:
2.1 Business & Identity Information
- Full name, identity number, and contact details of directors/owners
- Company registration number (CIPC), trading name, and registered address
- Industry sector, business description, and operational history
- Funding requirements and investment objectives
2.2 Financial Information
- Financial statements, management accounts, and tax compliance records
- Bank statements and cash flow projections
- Existing debt obligations and credit history (where applicable)
- Subscription and payment information processed via PayFast
2.3 Technical & Usage Information
- IP address, browser type, device information, and operating system
- Pages visited, time spent on site, and navigation patterns
- Cookies and similar tracking technologies (see Section 8)
- Communication logs and support interactions
3. How We Use Your Information
We process your personal information only for lawful purposes directly related to our business facilitation and consultation services:
- To conduct our consultation process and assess your business readiness for growth
- To connect your business with suitable strategic partners or resources where relevant to your goals
- To provide ongoing business facilitation, advisory, and consultation services
- To process subscription payments and manage your account
- To communicate with you regarding your application, progress, and opportunities
- To comply with legal obligations, including SARS, CIPC, and FICA requirements
- To improve our platform, services, and user experience
- To send relevant updates, newsletters, and service notifications (with your consent)
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
Strategic Partners: With your explicit written consent, we share your business profile and relevant documentation with pre-screened strategic partners as part of our consulting and connection service.
Service Providers: Trusted third-party providers (payment processors, cloud hosting, email services) who assist in delivering our services, bound by confidentiality agreements.
Legal Requirements: Where required by South African law, court order, or regulatory authority (e.g., SARS, FIC, or law enforcement).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity under equivalent privacy protections.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law:
- Active client records: Duration of engagement plus 5 years
- Financial records: 7 years as required by the Companies Act and SARS
- Application data (unsuccessful): 2 years from date of submission
- Marketing communications: Until you unsubscribe or withdraw consent
- Technical logs: 12 months from collection
Upon expiry of the retention period, your information will be securely deleted or anonymised.
6. Data Security
We implement industry-standard technical and organisational measures to protect your personal information against unauthorised access, loss, alteration, or disclosure:
- SSL/TLS encryption for all data transmitted via our platform
- Secure cloud infrastructure with access controls and audit logging
- Role-based access — only authorised staff may access client data
- Regular security assessments and vulnerability testing
- Confidentiality agreements with all staff and service providers
While we take every reasonable precaution, no system is completely secure. In the event of a data breach that poses a risk to your rights, we will notify you and the Information Regulator as required by POPIA.
7. Your Rights Under POPIA
As a data subject under POPIA, you have the following rights:
Right to Access
Request a copy of the personal information we hold about you.
Right to Correction
Request correction of inaccurate or incomplete information.
Right to Deletion
Request deletion of your information where no longer necessary.
Right to Object
Object to the processing of your information for direct marketing.
Right to Withdraw Consent
Withdraw consent at any time where processing is consent-based.
Right to Complain
Lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, contact our Information Officer at motionworldconnect@outlook.com. We will respond within 30 days of receiving your request.
8. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience and analyse usage:
- Essential Cookies: Required for core functionality such as authentication and session management.
- Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
- Preference Cookies: Remember your settings and preferences for a personalised experience.
You may disable cookies through your browser settings; however, this may affect the functionality of certain features on our platform.
9. Third-Party Links
Our website may contain links to third-party websites, including payment processors and partner platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are intended for registered businesses and their adult representatives. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information to us, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website with a revised "Last updated" date. Continued use of our services after such changes constitutes your acceptance of the updated policy.
12. Contact Us
For any privacy-related queries, requests, or complaints, please contact our Information Officer:
You also have the right to lodge a complaint with the Information Regulator of South Africa.